Shipping & Returns

 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

 

Delivery Areas:
We deliver to all areas in Hong Kong, using courier services. This includes the New Territories, Ma Wan and Discovery Bay.

We currently do not ship to following area of Hong Kong.

 

SHA TAU KOK

TA KWU LING

MAN KAM TO

MAI PO

LOK MA CHAU

CLOSED AREA

LO WU

PO TOI

TUNG LUNG CHAU

GRASS ISLAND

CROOKED ISLAND (KAT O)

TUNG PING CHAU

MUI WO

LAMMA ISLAND

PENG CHAU

CHEUNG CHAU

TAI O

LANTAU ISLAND

   

 


Delivery Charges:
Hong Kong Island, Kowloon and the New Territories
We charged a flat shipping fee of HKD$ 30 for all orders below HK$
300. Shipping is free for all orders over HK$ 300.
 
Delivery Schedule and Times:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Our standard shipping time will be 3-7 working days from the date of your order. 
 
 

For Worldwide Customers

We ship to worldwide from Hong Kong by Registerd Air Mail or equivalent.
The parcel normally takes 10-20 working days to arrive depends on the destination.
We charged a flat shipping fee of US$ 8 or HK$ 62 for most of the orders except FREE SHIPPING products 
Tracking code will be provided after we shipped your orders. 
**Please make sure the consignee's address and contact phone number are correct.

If we offer 'Free shipping' for some of the products, those products will not charged shipping fee.

IMPORTANT: Buyers should pay for the Custom Duties, VAT and GST of the orders.
We will not mark the parcel "as gift" and mark value below the price.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks after receiving your returned package.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

 

 

送貨地區︰港島九龍新界


香港所有的地區均使用速遞安排送貨 (包括馬灣及愉景灣)
以下地區未能提供服務。

 

沙頭角禁區內

打鼓嶺

文錦渡

米埔

落馬洲

禁區

羅湖

蒲台島

東龍洲

塔門

吉澳

東平洲

梅窩

南丫島

坪洲

長洲

大澳

大嶼山

 

 
 
送貨費用︰
港島九龍新界
HK$ 300 以下的所有訂單,我們一律收取HK$ 30 的速遞費。HK$ 300 或以上的所有訂單則可享有免費送貨服務。
 
 
送貨時間︰
當您下訂單時,我們因應您訂購的貨品的供貨情況,預計運送日期。我們標準的送貨時間為下單日開始計起的 3-7個工作天內。